These terms apply to services provided by Hangzhou Suian Network Technology Co., Ltd. Specific commercial terms are defined in the applicable written agreement with each merchant.
1. Services
Services may include product planning, store operations, content strategy and production, creator collaboration, campaign planning, reporting, analytics, platform integration and workflow automation.
2. Merchant responsibilities
Merchants must provide accurate information, maintain necessary rights and permissions, comply with platform rules and applicable laws, and review material operational decisions. Merchants remain responsible for their products, claims, inventory, fulfillment and consumer obligations.
3. Platform authorization
The merchant authorizes only the access required for agreed services. Authorization may be revoked, but revocation may prevent some services from continuing. We do not control third-party platform availability or policies.
4. Intellectual property
Each party retains its pre-existing intellectual property. Ownership and permitted use of deliverables, merchant assets and creator materials are governed by the applicable service agreement and third-party rights.
5. Confidentiality and data
Each party must protect confidential information and use it only for the agreed purpose. Personal and platform data is handled in accordance with our Privacy Policy and applicable agreements.
6. No guaranteed results
Commerce and content results depend on market, product, inventory, pricing, platform distribution and other factors. Unless expressly agreed in writing, we do not guarantee sales, traffic, creator output or platform approval.
7. Liability and termination
Liability, payment, service period and termination terms are governed by the applicable written agreement. Either party must cooperate in a secure transition and return or delete data where required.